Terms of Service

Crown Superior LLC / Crown Superior Insurance Agency
Effective Date: August 19, 2026

These Terms of Service ("Terms") govern your use of the Crown Superior LLC website and services, including communications with Crown Superior Insurance Agency.

By using our website or services, you agree to these Terms.

Insurance Services and No Binding Authority

Submitting information through this website, by telephone, text message, email, or another communication method does not bind insurance coverage.

Insurance coverage is not effective until you receive confirmation that coverage has been bound or issued by the applicable insurance carrier or authorized representative.

Submission of information to Crown Superior does not guarantee insurance eligibility, a particular insurance rate, coverage, or policy issuance.

Insurance premiums, eligibility, underwriting decisions, coverage terms, deductibles, and other policy provisions are determined by the applicable insurance carrier.

Accuracy of Information

You are responsible for providing complete and accurate information when requesting an insurance quote, purchasing insurance, making a payment, requesting a policy change, or using our services.

Incorrect, incomplete, or misleading information may affect insurance rates, eligibility, coverage, claims, or policy status and may result in cancellation or other action by the applicable insurance carrier.

Electronic Communications

You may communicate with Crown Superior electronically, including through our website, email, and text messaging.

Electronic communications may be used to provide information concerning quotes, applications, policies, payments, documents, customer-service requests, and other transactions, subject to applicable law and your communication preferences.

SMS/Text Messaging Terms

When you affirmatively opt in to receive text messages from Crown Superior LLC/Crown Superior Insurance Agency, you authorize Crown Superior to send SMS or MMS messages to the mobile telephone number you provided.

Depending upon the consent you provide and your relationship with Crown Superior, messages may concern:

• Insurance quote requests;
• Quote follow-ups;
• Insurance applications;
• Policy information;
• Payment reminders;
• Billing information;
• Renewal information;
• Requested documents or links;
• Policy servicing;
• Customer-service communications; and
• Promotional or marketing communications where you have provided the appropriate consent.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing insurance or any other goods or services.

You may withdraw your consent to receive text messages at any time by replying STOP.

After submitting an opt-out request, you may receive a final message confirming that you have been unsubscribed.

For assistance, reply HELP or contact Crown Superior through the contact information available on our website.

Wireless carriers are not liable for delayed or undelivered messages.

Crown Superior does not sell or share SMS opt-in data or consent with third parties for their own marketing or promotional purposes.

Privacy

Your use of our services is also subject to our Privacy Policy.

Our Privacy Policy describes how Crown Superior collects, uses, protects, and discloses personal information.

SMS opt-in information and consent are handled in accordance with our Privacy Policy and are not sold or shared with third parties for their own marketing purposes.

Payments

Payments submitted through Crown Superior may be processed by Crown Superior, an insurance carrier, payment processor, or other authorized service provider.

A submitted payment does not by itself guarantee that an insurance policy has been issued, reinstated, renewed, or prevented from canceling.

Customers are responsible for confirming their policy status when necessary.

Website Content

Information provided on this website is provided for general informational purposes.

Although Crown Superior attempts to maintain accurate information, we do not guarantee that all website information is complete, current, or error-free.

Insurance coverage information presented on this website is general in nature. The terms, conditions, exclusions, limitations, and provisions of an issued insurance policy control in the event of any conflict.

Third-Party Services and Websites

Our website may contain links to insurance carriers, payment providers, or other third-party websites or services.

Crown Superior is not responsible for the content, availability, security, or privacy practices of independently operated third-party websites.

Intellectual Property

Unless otherwise indicated, content created by Crown Superior on this website, including Crown Superior logos, text, graphics, and other materials, is owned by or licensed to Crown Superior and may not be copied, reproduced, or distributed without authorization.

Third-party trademarks and logos remain the property of their respective owners.

Limitation of Liability

To the extent permitted by applicable law, Crown Superior will not be liable for damages arising solely from the inability to access or use this website or from reliance upon general informational website content.

Nothing in these Terms is intended to eliminate rights or remedies that cannot legally be waived.

Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable federal law controls.

Changes to These Terms

Crown Superior may update these Terms periodically. Changes will be reflected by updating the effective date appearing above.

Contact

Questions regarding these Terms or Crown Superior's SMS messaging program may be directed to:

Crown Superior LLC
Crown Superior Insurance Agency
Website: www.crownsuperior.com